The CityViews Group, which also operates Ruby Fortune and Jackpot City casinos, has Spin Palace as its main site.
Bayton Limited/Baytree Limited runs this international site, which is especially well-liked among Australian gamers. Although the Kahnawake Gaming Commission and the Malta Gaming Authority have authorized this site, it does not offer its services to players outside of those two countries.
The Spin Palace Casino was established in 2001 with the goal of providing players with unrivaled fun. The site’s unique collaboration with Microgaming means that players may enjoy a wide variety of high-quality slot games, with a payout percentage that averages 97%.
The site’s design, in deep purple and black, is meant to convey opulence. An opulent welcome bonus works well with this theme, and players can rest certain that their information is secure owing to eCOGRA certification.
Spin Palace Casino offers a live dealer option, while Evolution is the real provider of these services. This is not a terrible thing, as the third-party maker produces a high-quality live product. Numerous poker, blackjack, baccarat, and hold ’em varieties are available here. The unique Dream Catcher adds some much-needed lightheartedness to the sometimes serious business of playing with a live dealer.
In the Evolution lobby, players will find more tiles that provide information about the stakes, number of players, and dealers in each room. Betting is simplified, and different camera angles are accessible, thanks to the intuitive UI.
CASINO ON THE GO
While there are no dedicated applications for Spin Palace, anyone with a reasonably up-to-date mobile device and a web browser can access the mobile site. It’s a nice touch that the main site includes a page that explains in detail what mobile features are offered and how to obtain them.
This casino’s mobile site is just as user-friendly as the desktop version, featuring a landing page that is a near-identical replica of the main site. Everything recognizable about the brand is there, from the logo to the photos; they’ve just been rotated 90 degrees to fit the new vertical layout. This is a well-designed system, with a sufficient number of playable games.
SAFETY AND CUSTOMER SERVICE
Spin Palace Casino uses 128-bit Secure Sockets Layer (SSL) encryption on all financial transactions to keep your financial information safe. There is a section dedicated to responsible gambling that includes helpful tips and tools for setting spending limits. Comodo is the certificate authority for this website.
The Kahnawake Gaming Commission, the Malta Gaming Authority, and eCOGRA have all certified this site as safe and fair places to play.
Spin Palace Casino’s major support option is a live chat feature, which can be accessed from any website. The service is efficient and quick, and the staff is knowledgeable and competent. Phone numbers and email addresses, organized geographically, are available to users who navigate to the main contacts page. The site’s multilingual support is among its strongest points.
There are more than 16 language options for viewing the site. There is also a helpful Frequently Asked Questions website; but, due to poor formatting, it might be difficult to understand.